Privacy Policy

This Privacy Policy explains how Castomi (“Castomi”, “we”, “us”) collects, uses, and shares personal information when you visit this website, contact us, or join the Castomi Studio waitlist.

Information we collect

Information you give us. When you submit a form on this website, we collect the details you provide, such as your name, email address, company, website, inquiry type, message, and any optional project details. When you join the Castomi Studio waitlist, we also collect your primary use case and any optional information you choose to share, such as the number of creators you expect to manage, the tools you use today, and the features you’re interested in.

Information collected automatically. When you use the website, we may collect technical information such as your browser type, device, pages visited, the page that referred you, and campaign parameters included in links (for example, UTM tags). We use this to understand how the website is used and which channels bring visitors to us.

How we use information

We use personal information to:

• respond to inquiries and provide the services you ask about,
• manage the Castomi Studio waitlist and send launch updates and early access information,
• send product updates and announcements where you have agreed to receive them,
• understand and improve the website and our marketing, and
• protect the website against spam, abuse, and security threats.

How we share information

We do not sell personal information. We share it only with service providers that help us operate the website and our business, such as hosting, form processing, email, analytics, and customer relationship management providers. These providers may only use the information to provide services to us.

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transaction such as a merger or acquisition.

Retention

We keep personal information only as long as needed for the purposes described in this policy, including to respond to your inquiry, manage the waitlist, and meet legal obligations. You can ask us to delete your information at any time.

Your choices and rights

You can unsubscribe from product updates using the link in any email we send. Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To make a request, contact us through our contact page.

Cookies and analytics

The website may use cookies or similar technologies to measure usage and remember preferences. Where required, we will ask for your consent before using non-essential cookies.

Children

This website is not directed to children under 16, and we do not knowingly collect their personal information.

International transfers

Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for these transfers.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the “Last updated” date above.

Contact

If you have questions about this policy or how we handle personal information, please reach us through our contact page.